Shipping policy

Shipping Policy

At Fur the Love, we’re dedicated to delivering paw-some cat-inspired goodies right to your doorstep. Here’s everything you need to know about our shipping process:

Subscription Boxes

  • Shipping Schedule: Boxes ship on the 3rd of each month.
    • If the 3rd falls on a weekend or holiday, shipping will occur on the next business day.
  • Order Cutoff: Orders placed after the 20th of the month will ship with the next month’s box.

Other Products

  • Processing Time: Non-subscription items are processed within 2-3 business days.
  • Delivery Time: Most orders arrive within 5-7 business days, but timing may vary based on your location.

Shipping Rates

  • Calculated Shipping: Rates are based on weight, destination, and shipping method, calculated at checkout.

International Shipping

  • We ship internationally. Shipping rates and delivery times depend on the destination.
  • Customs & Duties: Buyers are responsible for any applicable customs fees, taxes, or duties.

Tracking Your Order

  • Once your order ships, you’ll receive an email with tracking information to keep an eye on your package.

Shipping Delays

  • While we strive to ship on time, occasional delays may occur due to weather, carrier issues, or other unforeseen circumstances. If this happens, we’ll do our best to keep you updated.

Returns & Missing Packages

  • Returns: Due to the nature of subscription products, we do not accept returns or offer refunds on subscription boxes.
  • Damaged or Missing Orders: If your order arrives damaged or goes missing, please contact us at www.furtheluv.com within 7 days of delivery so we can assist you.

For any questions or concerns about your order, feel free to reach out to us at www.furtheluv.com. We’re always here to help!